Frequently asked questions
The questions we get asked most. If yours isn't here, message us on WhatsApp — we'd rather answer it than have you guess.
About Morgan&Walker
- Which areas do you cover?
- Serving Walsall, Wolverhampton, Cannock and surrounding areas.
- Are you insured?
- Yes — Morgan & Walker is fully insured.
- How do I get a price?
- Request a free, no-obligation quote through the website. You can add photos of the job, which usually means a more accurate price without needing a visit first.
Window Cleaning
- Do you clean the frames and sills, or just the glass?
- Frames and sills are cleaned as part of the job. Cleaning only the panes leaves dirt sitting on the frame that runs back down the glass the next time it rains.
- What is water-fed pole cleaning?
- Purified water is fed up an extending pole to a brush at the top. The water is filtered so it carries no minerals, which is what lets the glass dry without streaks or spotting and means no detergents are needed. It also means upstairs windows are cleaned from ground level.
- Do you clean commercial premises as well as homes?
- Yes — Morgan & Walker takes on both residential and commercial work.
Gutters, Fascias & Soffits
- Do you need ladders to clear the gutters?
- Gutters are cleared from ground level using a high-reach gutter-vacuum system, which is both safer and more thorough than working off a ladder.
- Is the roofline cleaned as well as the gutters?
- Yes. Gutters, fascias and soffits are handled as a single service, so the guttering is cleared and the uPVC around it is cleaned on the same visit.
- Why do blocked gutters matter?
- A blocked gutter cannot carry rainwater away, so it spills over the edge and runs down the brickwork instead. Clearing the gutters and downpipes keeps the water moving where it should.
Roof Cleaning & Moss Removal
- What does roof cleaning involve?
- Moss is removed from the roof and treated. The work is carried out carefully and with access equipment suited to the property, rather than a one-size-fits-all approach.
- Can you clean the gutters at the same time?
- Yes — gutters, fascias and soffits are a separate service that is often booked alongside roof work, so both can be quoted together.
Pressure Washing
- Which surfaces do you pressure wash?
- Driveways, patios, paths, decking, garden and boundary walls, and brickwork — on concrete, stone or block paving.
- What equipment do you use?
- A Honda GX390 petrol pressure-washing system, fed from an on-site buffer tank so the machine has a consistent water supply throughout the job.
- What if my surface shouldn't be pressure washed?
- Some surfaces are too delicate for high pressure. Soft washing is the low-pressure alternative — mention what the surface is when you request a quote and the right method can be recommended.
Soft Washing
- How is soft washing different from pressure washing?
- Pressure washing relies on force to lift dirt, which is right for hard surfaces like driveways and patios but too aggressive for more delicate ones. Soft washing works at low pressure instead.
Solar Panel Cleaning
- Do you use chemicals on solar panels?
- No harsh chemicals are used. Panels are cleaned with purified water, which lifts dirt and dries without leaving residue on the glass.
- Why does cleaning solar panels matter?
- Anything sitting on the glass stands between the panel and the light it needs. Keeping the surface clear lets the panels work at their best.
Get a free quote
Tell us what needs cleaning and we'll come back with a fair price. No pressure, no obligation.